X77 takes your privacy seriously. This page explains what information we collect, how we store it, and why we never share it with third parties.
Welcome to x77. We believe trust is the foundation of a great gaming experience — and that trust starts with keeping your personal data secure. This Privacy Policy ("Policy") is a clear agreement between the x77 platform and its users regarding how information is handled.
By using x77 — whether through the website, mobile site, or any other channel — you confirm that you have read and accepted this Privacy Policy. Our commitment is simple: your personal data will never be collected unnecessarily, used unlawfully, or shared with third parties without your consent.
The trust of players in Bangladesh is our greatest asset. To honour that trust, we follow international data protection standards and continuously strengthen our security practices.
This Privacy Policy is written in plain language so it is easy to understand. If you have any questions, please reach out to our support team.
X77 only collects information that is necessary to operate the platform, maintain security, and deliver the best experience to you. We collect three types of data:
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Identity Information | Account Creation & Verification | For as long as your account remains active |
| KYC Documents | Legal Compliance | Up to 5 years |
| Transaction Data | Financial Security | Up to 7 years |
| Log Files | Security Monitoring | Up to 1 year |
| Cookie Data | Experience Enhancement | Until end of session |
X77 uses your personal data only for specific, legitimate purposes. We never access your information without a clear reason, and every use has a defined basis.
x77 never sells your data. Our business model does not depend on selling your information — that is a core commitment.
X77 uses the latest technology to protect your personal data. Our servers are housed in secure data centers and monitored around the clock.
Your data is stored on secured servers in compliance with Bangladesh law. In the event of a security breach, affected users will be notified within 72 hours.
Never share your password with anyone. No x77 staff member will ever ask for your password.
X77 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience and keep the platform running smoothly.
You can disable non-essential cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
X77 does not sell your personal data. However, we may share limited information with trusted third-party service providers necessary to operate the platform. Strict confidentiality agreements are in place in every such case.
Your data is not shared with third parties for any reason beyond those listed above. No advertisers, data brokers, or other companies receive your information.
As an x77 member, you have several rights over your own data. We respect those rights and are ready to assist with any request you may have.
Contact support if you would like to know what information we hold about you.
You may request corrections to any inaccurate information.
You may request deletion of your data after account closure, provided there is no legal obligation to retain it.
You may request that the use of your data be restricted for specific purposes.
You may request a copy of your data.
You can opt out of promotional messages at any time — just let us know.
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
X77 is strictly an adults-only (18+) platform. We do not knowingly collect personal data from anyone under 18. Age is verified at registration, and additional proof may be requested in cases of doubt.
If a parent or guardian discovers that their child has registered on x77, we urge them to contact our support team immediately. We will close the account and delete all associated data without delay.
Gaming by minors is strictly prohibited. No one under the age of 18 is permitted to use x77.
X77 reserves the right to update this Privacy Policy, in part or in full, at any time. Changes may be made in response to legal or regulatory requirements, technological developments, or business needs.
Registered members will be notified in advance through the platform whenever significant changes are made. The date of any update will be shown at the top of this page under "Last Updated". If you do not agree with the revised policy, you may request to close your account.
We recommend revisiting this page from time to time to stay informed about any policy changes.
If you have any questions or concerns about our Privacy Policy, or wish to exercise your rights, please don't hesitate to get in touch. Our dedicated Privacy Team is ready to assist you with any matter.
Our support team is available 24/7 via Live Chat
All privacy-related requests will be processed within 30 business days.
The Pillars of Our Data Protection
Every transaction and communication is protected with 256-bit SSL/TLS encryption. No third party can read your data in transit.
Your identity documents are stored with the highest level of security and used solely for approved verification purposes — nothing else.
X77 never sells your data to advertisers or data brokers. Your privacy matters more to us than profit.
Independent cybersecurity experts regularly audit the x77 platform to identify and resolve vulnerabilities.
You are fully informed about when, why, and how your data is used — with complete transparency. There are no hidden processes or vague terms.
You have full control to view, correct, or delete your data, or to opt out of marketing at any time. Just reach out to support whenever you need.